“In an increasingly competitive market, with many more countries entering the cultural tourism market, with very interesting offers, and where tourists are increasingly cultural, the Algarve has to follow this trend, otherwise it will become hostage to the less demanding tourist who spends less”, Carlos Martins, executive director of the consultancy that carried out the study, told journalists in Faro.
According to the study, each tourist in the Algarve spends, on average, around 180 euros on cultural or entertainment experiences, which also corresponds, on average, to around 10% of the total spending they have on the trip.
“It is already very relevant, but there is room for growth, because there are places where [spending on entertainment and culture] goes up to 40% of this [total] spending. We are here, in the Algarve, still with a deficit compared to what is the average, in some countries, of tourist spending on the experience in the territory. We are far from reaching [that number] and we have a very large growth margin here”, stressed the consultant.
Carlos Martins reinforced that the region must work to “be able to offer better experiences, because people are willing to pay for them and already pay in other destinations”.
To do this, it will be necessary to make tourists feel “less and less like tourists and more like residents”, presenting them with what is “unique and specific” in local markets, products, recipes or intangible heritage.
“If I want to have a wine tourism experience in the region today, this offer is not organised. Taking a tourist to a municipal market to choose products, or going with a chef to a restaurant that works with wines from the region, all these are cultural experiences that are not yet organised.”
Challenge of training
Training cultural agents to offer more qualified experiences, proposals, spaces and events is another of the main challenges.
“Today, in Portugal, cultural agents find it very difficult to stay afloat and, in the post-pandemic, [of covid-19] even more”, stressed Carlos Martins.
Working better with the set of digital tools currently available to “segment offers almost person by person, according to their type of interests”, is another of the goals pointed out, not least because more and more tourists are looking to plan their visit, “curating their own experience”, instead of opting for predefined packages.
National differences
The Dutch, French and German markets are the most predisposed to some type of cultural practices, such as museums, theatre, monuments and heritage. The Portuguese, Irish or Spanish are more superficial consumer, looking for short-term events.
“This work allows us to help identify what the demand needs. Often, on the side of the regions, there is a lot of work on supply. One more event, one more visitable space, one more route – but nobody asks the tourist what they really wanted”, he observed.
According to Carlos Martins, this work helps to understand the profile of the tourist, "so that later it is easier to adjust the offer to the type of interests", being necessary "to continue to permanently evaluate the demand".
Better maintenance and cleaning of streets, sidewalks and buildings would help a lot with the tourists holiday experience becoming more pleasant.
By Resident from Algarve on 14 Mar 2023, 19:01
If Portugal made running a small business easier…
If Portugal didn’t drown a small business in unnecessary costs, financial requirements, and taxes…
If Portugal provided a similar program like NHR to Portuguese business owners so they can compete with foreigner businesses who can’t create real cultural offerings…
If the Algarve had affordable housing so Portuguese (cultural experts, tech and business knowledgable, young people) needed to create these desired offers could live in the area…
If the Tourism Ministry contracted a proper non-Portuguese market research company to conduct an effective and actionable tourism research study and used the results for a coordinated and facilitated program to help businesses create compelling, viable, unique and profitable offers…
There are so many root barriers to this supposed problem in the Algarve. The government and Tourism Ministry must focus on these issues.
What does the Tourism Ministry do besides hire consultants to tell them what the average travel-experienced non-Portuguese person already knows?
It’s pathetic for the gov’t to point fingers at Algarve’s struggling small businesses as the “problem” with tourism segments, competition and revenue.
By Amy Kraushaar from Lisbon on 15 Mar 2023, 06:41
Well not around where in Sintra where the some of the back streets in the historic area a full of rubish and nothing is clean . You try to left know the council about this and their answer is by writing ? Also I blame some of the locals the tourist that leve the rubish behind and dont take with them to put in the bin .
By Isabel Oliveira from Beiras on 17 Mar 2023, 20:29
When I go on holiday do I really want to feel like a resident? Being a resident invariably among many things means daily routine, bureaucracy and normal life headaches.
Alternatively a holiday is by definition a departure from routine and should be a special time where we indulge our emotional and physical needs to recharge our mental well-being. I want a holiday to stimulate my senses, release endorphins or put me to sleep in the middle of the day, engage me emotionally and create pleasant unforgettable memories.
Translating this into a cohesive vision and strategy for Portugals Tourism sector is a Herculean task given the assumption that much of Portugal’s tourism industry has grown organically, based on individual initiatives rather than a deliberate top down approach with clear goals and targets. Any future strategy would clearly need to be informed by reliable data and an accurate and appropriate market segmentation involving all relevant stakeholders on both the supply and demand side. Sustainability must be a central theme throughout as this is increasingly a concern within the public consciousness.
Tourism is vitally important to the Portuguese and on the face of it successful but it is difficult to determine how much better it could be?
Sent from my iPad
By Volker Soppelsa from Algarve on 21 Mar 2023, 12:31