After being named a “Recommended Hotel” by Forbes Travel Guide last year, this year’s upgraded rating is a testament to Penha Longa’s relentless pursuit of excellence. The resort underwent a rigorous evaluation process, with Forbes inspectors assessing service quality, facilities, and overall guest experience. To meet these high standards, the resort invested heavily in intensive staff training programmes, ensuring an unparalleled level of hospitality.
As a five-star resort, Penha Longa is constantly refining its services, striving to exceed guest expectations and create a haven of luxury and comfort.
Oliver Key, General Manager of Penha Longa Resort, expressed his pride in the resort's achievement, "Receiving the Forbes Travel Guide Four-Star Award is a milestone of great pride to Penha Longa Resort. This prestigious distinction highlights the dedication and passion of our team, which constantly goes above and beyond to provide exceptional service and create unforgettable experiences for our guests. It motivates us to continue to elevate our standards, ensuring that each guest leaves with precious memories of their time with us."
Forbes Travel Guide, known for its “We verify luxury” motto, is the world’s leading authority in rating luxury hotels, restaurants, spas, and cruises. Its stringent evaluation process places a strong emphasis on service quality, considering it the defining factor of an exceptional hospitality service.
By unlocking this new achievement, Penha Longa Resort reinforces its standing as a premier luxury hotel, offering a world-class service and an unforgettable guest experience in the heart of Sintra.